Frequently Asked Questions
A little guidance before you begin.
Whether you’re dreaming up a custom window, signing up for a class, repairing a treasured piece, or shopping for supplies, we’re here to help you understand the process.
Common Questions
Here are some helpful answers to your questions.
What services do you offer?
We provide a range of services, including custom stained glass pieces, classes for all skill levels, and a variety of materials and tools. You’re welcome to ask if you’re unsure whether we can meet your needs.
How do I sign up for a class?
Have a look at our classes page to explore our offerings, then give us a call at 480-838-1711!
What are your pricing options?
Our pricing varies depending on the materials and services you choose. We aim to provide quality options that fit different budgets. Get in touch for specifics!
Can I customize my order?
You can customize your order! Whether it’s size, color, or design, we’ll work with you to create a perfect stained glass piece just for you. Contact us to start the process.
Do you ship your products?
Yes, we do ship our products! Your stained glass creations will be carefully packaged and sent right to your doorstep. Check our shipping policy for more information.
How long does it take to complete a project?
Completion times depend on the project’s complexity, availability of materials, and our current workload.
WHAT HAPPENS IF I INVEST ALL THIS MONEY IN STAINED GLASS AND THEN DECIDE TO SELL
Your window will be installed inside the window that is already there, and sealed in place with silicone caulk. You can always call us when you’re ready to move if you decide you’d like to have your panel professionally uninstalled, however, it’s typically as easy as cutting away the caulking & removing the artwork!
Many realtors believe that stained glass is a terrific investment, adding to the overall value of the home. The unique beauty of this investment might be what sells your home!
Do you offer gift vouchers?
Absolutely! We offer gift vouchers for our workshops and products. It’s a great way to share the joy of stained glass with someone special.
What forms of payment do you accept?
We accept cash, card & phone payments!
Do you purchase stained glass lamps/windows/supplies?
We do- depending on our studios needs at that moment. Give us a call to discuss. You are always welcome to donate your glass artworks in any condition, unwanted supplies and materials, or more! We work with several east valley youth art programs and distribute excess materials often.
What is stained glass? How is it made?
Stained glass is a timeless art medium. It is crafted using pigmented sheet glass, and held together with copper foil or lead came.
What is the difference between lead came and copper foil?
The main difference is that lead came is a heavy, structural channel (H-shaped) you wrap around the glass, giving it strength and stability- while copper foil is an adhesive tape applied to the glass edges that allows them to be soldered together. Lead is typically used for larger pieces such as doors, windows, large panels, etc. Copper foil is often used for more intricate & finely detailed work, including lamp making. Fun fact- The copper foiling technique was invented by Louis Comfort Tiffany in the late 19th century. This is often referred to as the ‘Tiffany Method’, and is preferred by the majority of home artisans for its versatility & ease.
DO I HAVE TO PICK ONE OF YOUR STAINED
People are surprised to hear that all of our stained glass windows and doors are custom-designed with your input. You can pick an existing design as a starting point, work with one of our designers from a completely unique idea of your own – or anything in between. We have a lovely gallery to browse through if you’d like some examples of our work.
HOW BIG CAN YOU MAKE THE STATNED GLASS ARTWORK?
How big do you want it? Really, the size is limited only by the size of your facility. For shipping and handling purposes, we limit a single unit to 5′ by 10′, but multiple units can be combined into a single image. This allows you to create as large of an artwork as you want.
DO MY STAINED GLASS WINDOWS NEED ANY SPECIAL CARE?
Usually, our windows are installed on the inside of the existing window. The original pane acts to protect the stained glass from the elements.
Dusting or cleaning with a mild cleanser is all the maintenance these windows require.
HOW LONG DOES STAINED GLASS LAST?
Your stained glass windows or doors should last for generations. We use the most modern and technologically advanced methods of construction and installation. However, even before modern times, stained glass was pretty durable. Panels have been found intact dating back hundreds of years. We suspect your stained glass panels will outlive you, looking as beautiful as the day they were installed.
Accessibility Statement
Accessibility Statement
tumbleweed stainedass is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
tumbleweed stainedass aims to conform to WCAG 2.2 Level AA. This is an ongoing effort, and we welcome feedback on how we can improve.
Accessibility Features
This website provides the following accessibility tools:
- Adjustable font sizes, spacing, and line height.
- High contrast and dark mode display options.
- Dyslexia-friendly font option.
- Link highlighting for easy identification.
- Animation pause controls.
- Reading guide for easier line tracking.
- Enhanced keyboard focus indicators.
- Skip-to-content navigation link.
Note: This statement is a template. Please review and edit it to accurately reflect your specific accessibility efforts before publishing.
Feedback
We welcome your feedback on the accessibility of this website. Please let us know if you encounter accessibility barriers by contacting us at: Info@tumbleweedstainedglass.com
This statement was last updated on June 14, 2026.